Suicide Prevention Support Hub
This hub provides a directory of helplines, apps and support services, alongside suicide prevention cafés, hubs and sanctuaries across London and regions of England. These services offer compassionate support outside of hospital settings, helping people experiencing a crisis to feel safe, supported and connected.
We have also compiled a list of support available to people bereaved by suicide, as well as those supporting someone experiencing suicidal thoughts.
National Suicide Prevention Helplines & Apps
Mind (National Helplines)
Support Line: 0300 102 1234 (Mon-Fri, 9 am-6 pm)
Infoline: 0300 123 3393 (Mon-Fri, 9 am-6 pm)
Legal Line: 0300 466 6463 (Mon-Fri, 9 am-6 pm)
Welfare Benefits Line: 0300 222 5782 (Mon-Fri, 9 am-5 pm)
Samaritans
Phone: 116 123 (free, 24/7)
Papyrus HOPELINEUK (under 35s)
Phone: 0800 068 4141 (24/7)
Shout (Crisis Text Line)
Text: SHOUT to 85258 (24/7)
National Suicide Prevention Helpline UK
Phone: 0800 689 5652 (6 pm-midnight daily)
CALM (Campaign Against Living Miserably)
Phone: 0800 58 58 58 (5 pm-midnight daily)
London: 0808 802 58 58
Webchat: thecalmzone.net
SANEline
Phone: 0300 304 7000 (4:30 pm-10 pm daily)
SupportLine
Phone: 01708 765200 (Tues-Thurs: 6-8 pm)
Muslim Youth Helpline
Phone: 0808 808 2008 (4 pm-10 pm daily)
The Silver Line (for over 55s)
Phone: 0800 470 8090 (24/7)
Hub of Hope
Directory of local & national mental health services.
App: iOS & Android
Stay Alive (Grassroots Suicide Prevention)
Suicide prevention app with safety plan, LifeBox, and immediate help resources.
App: iOS & Android
In-Person and Peer Support
Andy’s Man Club
Andy’s Man Club is a men’s suicide prevention charity offering free peer-to-peer support groups. The sessions are confidential, informal, and non-judgmental, creating a safe space for men to talk.
The Listening Place
This service provides free face-to-face support with trained volunteers for adults struggling with thoughts of suicide.
YANA – Body & Soul
This organisation offers 20-week dialectical therapy for young people (aged 16-30) who have previously attempted suicide.
London – Crisis Cafés & Hubs
Safe Haven Crisis Hub (Mind in Haringey)
Walk in /Helpline: 0800 953 0223 (daily, Mon-Fri 5 pm-10 pm; Sat-Sun 12 pm-5 pm)
Locations
Mind City, Hackney & Waltham Forest – Walk‑in Crisis Café
Phone: 07393 762 366 (Weekdays 6 pm-9 pm; Weekends 12 pm-4 pm)
Address: The Raybould Centre, City & Hackney Centre for Mental Health, Homerton Row, London, E9 6SR
Mind City, Hackney & Waltham Forest – Crisis Assessment Hub
Phone: 07393 762366 (Daily 8 am-8 pm)
Address: The Raybould Centre, City & Hackney Centre for Mental Health, Homerton Row, London, E9 6SR
Mind Enfield & Barnet – Barnet Sanctuary & Crisis Hub
Phone: 020 8343 5704 (Weekdays 4:30pm-10pm; Weekends 12-6pm)
Address: 55 Christchurch Ave, London, N12 0DG
Mind Enfield & Barnet – Enfield Sanctuary & Crisis Hub
Phone: 020 8906 7509 (Weekdays 5 pm-10 pm; Weekends 12 pm-5 pm)
Address: 275 Fore Street, London, N9 0PD
Bexley – Mind Crisis Café
Phone: 020 8303 8932 (Open every evening 6 pm-10 pm)
Brent Cove
Phone: 07469 856 963 (Open daily 2 pm-10 pm)
Camden Crisis Sanctuary
Phone: 07825 165 464 (Open daily 5 pm-11 pm)
Croydon – Mind Recovery Space
Phone: 020 8688 1210 / option 4 (Open Monday-Sunday 9am-11pm)
Ealing Safe Space – HFEH Mind
Phone: 0207 471 0583 (Open Mon-Fri 2pm-10pm, Sat-Sun 2pm-8pm)
Greenwich – Harbour Café:
Phone: 030 0123 1922 (Open Mon-Fri 6pm-midnight, Sat-Sun 12pm-midnight)
Harrow Cove
Phone: 07407 305 206 (Open daily 2pm-10pm)
Hillingdon Cove
Phone: 07827 535 271 (Open daily 2pm-10pm)
Hounslow Safe Space – HFEH Mind
Phone: 0207 471 0584 (Open daily 2pm-10pm)
Islington Recovery Café
Phone: 07384 117 241 (Open 6pm-10pm weekdays, 2pm-6pm weekends)
James’ Place London
Phone: 020 3488 8404 (Open Monday to Friday, 9:30am-5:30pm)
KCW (Kensington, Chelsea & Westminster) Cove
Phone: 07827 437 081 (Open daily 2pm-10pm)
South West London Recovery Café
Phone: 020 8767 8426 / 07794 394 920 (Open Mon-Fri 6pm-11pm, Sat-Sun 12pm-11pm)
Tower Hamlets Together Café
Phone: 07826 780 554 (Open Mon-Fri 5-9pm; Sat-Sun 12pm-9pm)
Regional Crisis Hubs & Contact Numbers
Bedfordshire, Luton & Milton Keynes – Mind BLMK Crisis Cafés
Locations: Milton Keynes, Luton, Bedford, Houghton Regis, Biggleswade
Opening Hours: Every day 5 pm–11 pm
Phone: 0300 330 0648 (Mon–Fri, 9 am–4:30 pm)
Email: crisiscafe@mind-blmk.org.uk
Head Office: The Rufus Centre, Steppingley Road, Flitwick, Bedfordshire, MK45 1AH
General Crisis Lines: NHS 111 → Option 2, or local NHS crisis line numbers.
Northamptonshire – Crisis Cafés
Northampton Café: Anchor House @ Northampton Mind, 6/7 Regent Square, Northampton NN1 2NQ
Hours: Mon & Tue 12 pm–10 pm; Sat 2 pm–10 pm
Phone: 01604 634310 or 01604 624951
Email: enquires@northamptonshiremind.org.uk
Other locations in Corby, Daventry, Kettering, Rushden, Wellingborough (check NHFT website).
Leicester, Leicestershire & Rutland – Neighbourhood Mental Health Cafés
Neighbourhood Mental Health Cafés are run across Leicester, Leicestershire, and Rutland.
Hours: Varied (evenings and weekends)
Phone: 0808 800 3302 (Leicestershire Partnership NHS Trust Crisis Line)
Web: leicspart.nhs.uk/service/neighbourhood-mh-cafes
Aylestone / DeMontfort / West End Crisis Cafés – 07816 350 215
The Peepul Crisis Café – 0116 261 6000
Leicester City Crisis Café (Turning Point) – Email only: leicestershire.helpline@turning-point.co.uk
Merseyside – Crosby Crisis Café
General: 0300 323 0197 | Email: crisiscafe@seftoncvs.org.uk
Waterloo Office: (0151) 920 0726 (Mon–Fri, 9 am–5 pm)
Southport Office: 01704 517810 (Mon–Fri, 9 am–5 pm)
Hertfordshire – Nightlight Crisis Service
Nightlight Helpline: 01923 256 391 (7 pm–1 am, 7 days a week)
General enquiries: 020 3727 3600 | Email: nightlight@hertfordshiremind.org
Support Services for Children and Young People (Under 18)
Childline
Childline provides free, confidential support for children and young people under 19.
• Phone: 0800 1111 (24/7)
• Webchat: childline.org.uk
• One-to-one online counsellor chat available
Childline is run by the NSPCC and offers a safe place to talk about any issue.
Papyrus HOPELINEUK (for young people under 35)
HOPELINEUK is a suicide prevention helpline for children, teens, and young adults.
• Phone: 0800 068 4141 (24/7)
• Text: 07860 039 967
• Email: pat@papyrus-uk.org
Parents and carers worried about a young person can also call for advice.
YoungMinds Crisis Messenger
YoungMinds provides free 24/7 text support for young people experiencing a mental health crisis.
• Text: YM to 85258 (24/7)
• Web: youngminds.org.uk
A trained volunteer will respond, with support from experienced clinical supervisors.
Support Services for LGBTQ+ Young People
Switchboard LGBT+ Helpline
Switchboard provides support and information for LGBT+ people.
• Phone: 0800 0119 100 (10 am–10 pm daily)
• Email: chris@switchboard.lgbt
• Webchat: switchboard.lgbt
All volunteers are LGBT+ and provide a safe, confidential space.
Mermaids UK
Mermaids supports transgender, non-binary and gender-diverse children, young people and their families.
• Helpline: 0808 801 0400 (Mon–Fri, 9 am–9 pm)
• Text: 85258 (out of hours text support)
• Web: mermaidsuk.org.uk
They provide a helpline, webchat, and resources for both young people and parents.
MindOut (LGBTQ Mental Health Service)
MindOut is a mental health service run by and for LGBTQ+ people.
• Online Support Live Chat: mindout.org.uk (available most afternoons & evenings)
• Email: info@mindout.org.uk
They offer advocacy, peer support groups, counselling, and suicide prevention services.
Bereavement Support Services
Survivors of Bereavement by Suicide (SOBS)
SOBS offers support to adults over 18 who have been bereaved by suicide.
• Helpline: 0300 111 5065 (Mon & Tues 9 am–5 pm; Wed 9 am–9 pm; Thu 9 am–5 pm; Fri 9 am–5 pm)
• Email: support@uksobs.org
• Web: uksobs.org
They provide local support groups, a helpline, and online community forums.
Cruse Bereavement Support
Cruse provides free, confidential support for anyone who has been bereaved.
• Helpline: 0808 808 1677 (Mon & Fri 9:30 am–5 pm; Tues–Thurs 9:30 am–8 pm; Sat–Sun 10 am–2 pm)
• Webchat: cruse.org.uk
• Email: helpline@cruse.org.uk
They offer individual support, groups, and resources for coping with grief.
The Compassionate Friends (TCF)
TCF supports parents and families who have lost a child of any age, from any cause.
• Helpline: 0345 123 2304 (10 am–4 pm and 7 pm–10 pm daily)
• Email: helpline@tcf.org.uk
• Web: tcf.org.uk
Services include a helpline, retreats, local groups, and online support.
Veterans’ Support Services
Combat Stress
Combat Stress is the UK’s leading veterans’ mental health charity.
• Helpline (24/7): 0800 138 1619
• Serving personnel & families: 0800 323 4444
• Text support: 07537 173 683
• Email: helpline@combatstress.org.uk
• Web: combatstress.org.uk
Help for Heroes
Help for Heroes provides support for veterans and their families.
• Phone: 0300 303 9888 (Mon–Fri, 9 am–5 pm)
• Email: getsupport@helpforheroes.org.uk
• Web: helpforheroes.org.uk
Op COURAGE (NHS Veterans’ Mental Health & Wellbeing Service)
Specialist NHS service for veterans in England.
• Access: via GP referral or self-referral
• Regional contact details available at: nhs.uk/opcourage
SSAFA – the Armed Forces Charity (Forcesline)
SSAFA supports serving personnel, veterans, and families.
• Helpline: 0800 260 6780 (Press 1 for Forcesline)
• London branch: 0204 558 7631 | london.region@ssafa.org.uk
• Overseas: +44 20 4526 5909
• Web: ssafa.org.uk
The Royal British Legion
Provides financial, social, and emotional support to members of the Armed Forces community.
• Support Helpline: 0808 802 8080 (8 am–8 pm daily)
• Email: info@britishlegion.org.uk
• Web: britishlegion.org.uk
Togetherall (for Armed Forces Community)
Togetherall is a 24/7 online peer support platform (anonymous) for serving personnel, reservists, veterans, and their families.
• Web: togetherall.com/eng-g
Training
Zero Suicide Alliance Training
This free, online, foundational training is for anyone who may know somebody struggling with thoughts of suicide. It is suitable for professionals and members of the public with no prior knowledge of suicide prevention. There are courses aimed at supporting different audiences, including autistic people, students, and people in prison.
ASIST Training (Mind in Haringey)
Teaches practical suicide intervention skills, focused on recognizing signs and creating safety plans using the proven ASIST model.
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