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Crisis Support

Mind in Haringey is not a crisis service and we cannot help people who may be in serious mental health distress. Please use the following services if you or someone you know may be experiencing a mental health crisis.


If someone is at serious risk of death or injury call 999 and ask for police, fire or ambulance.


Safe Haven Crisis Hub

Individuals can call the Safe Haven service: 0800 953 0223 a mental health crisis support line, open daily 7 days a week Mon-Fri 5pm-10pm | Sat-Sun 12pm-5pm. Professionals can refer into service – by completing the referral form & submitting it to: [email protected]


This service is now face-to-face at two locations:

Mind in Haringey 4 days a week: Tuesday, Wednesday, Friday and Sunday
Address: 73c Stapleton Hall Road, Finsbury Park, London N4 3QF

Mulberry Junction 3 days a week: Monday, Thursday and Saturday
Address: 332 High Road, London N15 4BN

Please note Mind in Haringey is closed for Bank Holidays but if you or someone you know is in crisis, the Safe Haven Crisis Hub is open every day, including Bank Holidays.


Call your GP

Most surgeries have an out-of-hours phone number, and you should be able to book an emergency appointment.

Contact your Care Coordinator

or other allocated health professional (e.g. Community Psychiatric Nurse (CPN))

Go to A&E

If you are worried you may hurt yourself or someone else without help, go to your nearest accident and emergency department:

Whittington Hospital

0207 288 5216

Magdala Avenue, London, N19 5NF

North Middlesex Hospital

0208 227 2000

Sterling Way, Edmonton, London, N18 1QX

Barnet Hospital

020 8216 4600

Wellhouse Lane, Barnet, Hertfordshire, EN5 3DJ

Mental Health Crisis Resolution and Home Treatment Team

Can be called 24 hours a day to arrange a visit and assessment, or admission to hospital if necessary.

Haringey   0208 702 6700

Barnet       0208 702 4040

Enfield      0208 702 3800

Maytree – 0207 263 7070

If you are suicidal, Maytree can offer three days of respite care in a safe place. They are based in Finsbury Park. You can only use this service once.

NHS 111

You can call NHS 111 if you or someone you know requires urgent care, but it is not life-threatening – for example, if you have an existing mental health problem and your symptoms get worse, if you experience a mental health problem for the first time, or if someone is talking about wanting to self-harm.

The Samaritans – 116 123 (free)

If you are desperate to talk to someone the Samaritans can help.

Email [email protected]

National Suicide Prevention Helpline UK – 0800 689 5652

National Suicide Prevention Helpline UK offers a supportive listening service to anyone throughout the UK with thoughts of suicide or thoughts of self-harm. Open 24/7, anybody is welcome to call if you need to talk.

Haringey Adult Social Services – 0208 489 1400

If a vulnerable adult is at risk of abuse or exploitation, call the Safeguarding Team.

Text IAPT to 80818

Email [email protected]

Information and Advice

If it is not an emergency but you would like information about mental health, advice or emotional support, the following helplines are available:

Mind Info line – 0300 123 3393

Mind provides information on a range of topics including: 

  • types of mental health problems
  • where to get help
  • medication and alternative treatments
  • advocacy

They will look for details of help and support in your own area.

9am to 6pm, Monday to Friday (closed on Bank Holidays)

Email [email protected]

Rethink Mental Illness Advice Service – 0300 5000 927

Offers practical help on issues such as the Mental Health Act, community care, welfare benefits, debt, criminal justice and carers rights. They also offer general help on living with mental illness, medication, care and treatment.

9:30am – 4pm, Monday to Friday

SANE – 0300 304 7000

A national, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers.

6pm to 11pm every day

Mind Legal Line

Provides legal information and general advice on mental health-related law covering:

  • mental health
  • mental capacity
  • community care
  • human rights and discrimination/equality related to mental health issues

9am to 6pm, Monday to Friday (closed on Bank Holidays)

Email [email protected]

Posted on: 4th June 2020

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