Access Counselling

The counselling service, including assessments, is running face-to-face with some capacity for online and telephone sessions.
New referrals will be accepted but the usual waiting times apply and emails will be replied to within 10 working days. There is currently a minimum of 8-12 weeks wait time for our services however if there’s an influx of applications it can take longer.
Please note that we do not offer interpreters on our service.


At Mind in Haringey, we do not offer a free counselling service, although low-cost daytime sessions are available. Whilst we try to make our counselling service as accessible as possible, it is an incredibly busy service, therefore it’s likely that if you are flexible with your own availability, waiting times may be shorter.

The counselling service runs sessions primarily face-to-face with some availability for online or telephone sessions.

Who can access counselling at MIH?

The counselling service can be accessed by both Haringey residents and those from all neighbouring boroughs. Individuals over 18 years old can self refer and we welcome many service users who have been referred to us from external sources such as GPs, IAPT and care homes.

How much does it cost?

Low-cost daytime service

9:00 am – 4:00 pm weekdays 

(Up to 16 sessions)

Assessment fee: £15

Counselling fee: £15 – £35, calculated in accordance to a sliding scale which varies based on income and benefits (proof required at assessment stage)

Evenings and Saturday service

17:30-20:30 Mon-Fri remote service (in-person, Wednesday only) | 09:30-12:00 Saturday

(Up to 24 sessions)

Assessment fee: £25

Counselling fee: £50 per session


Session fees are collected in blocks of four to avoid arrears and disruption to the counselling contract. Please contact us if you are experiencing any financial difficulties so that we can explore suitable options, ahead of being allocated to a counsellor.


What is a sliding scale?

The Mind in Haringey Counselling service operates on a sliding scale system where session fees are calculated based on annual income from employment and/or benefits. This is so that we can aim to provide counselling support to anyone, regardless of their financial status.

Proof of income includes:

Last 3 months payslips

Most recent P60

DWP or Universal Credit Statement

Bank statements detailing 2 months of employment or benefit payments


How do I access the service?

Please pay the assessment fee online below, and then complete and submit the referral form.

If you are unable to make an online transaction, call us to make the payment over the phone.

Please note that assessment fees are non-refundable.


Payment is via BACS using the details below:

Bank: HSBC
Sort Code: 40-04-37
Account Number: 91583794
Payment Reference: Your full name or Client ID

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