Information and Advice Helpines

If it is not an emergency but you would like information about mental health, advice or emotional support, the following helplines are available:

Mind Information Helpline

Mind provides information on a range of topics, including:

  • Types of mental health problems
  • where to get help
  • Medication and alternative treatments
  • Advocacy

They are open between 9am to 6pm, Monday to Friday (closed on Bank Holidays)

Phone number: 0300 123 3393

Email: info@mind.org.uk

Rethink Mental Illness Advice Service

This helpline offers practical help on issues such as the Mental Health Act, community care, welfare benefits, debt, criminal justice and carers’ rights. They also offer general help on living with mental illness, medication, care and treatment.

They are open between 9:30am and 4pm, Monday to Friday

Phone number: 0300 5000 927

SANE

This is a national, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers.

They are open between 6pm and 11pm every day

Phone number: 0300 304 7000

Mind Legal Helpline

This helpline provides legal information and general advice on mental health-related law covering:

  • Mental health 
  • Mental capacity
  • Community care
  • Human rights and discrimination/equality related to mental health issues

They are open between 9am and 6pm, Monday to Friday (closed on Bank Holidays)

Phone number: 0300 466 6463

Email: legal@mind.org.uk

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