Accessing counselling at Mind in Haringey 

All of our sessions have been moved to online or telephone sessions.

We will still be offering assessment appointments and sessions online or via telephone. For those of you who have already had an assessment, you will be contacted as normal when we can offer you sessions.

Assessment appointments will be offered according to availability.

New referrals will still be accepted however, there is a waiting list that exceeds 6+ months due to demand that was already in place before the COVID 19 situation.

Please avoid emailing or calling to find out about waiting times, sessions or assessment appointments as we are mainly home working during this time, however, emails will be responded to within 10 working days. We are not a crisis service,  please see the home page for contact/help lines.

Step 1

The first step is to read the information leaflet about the counselling service we provide.

Counselling and psychotherapy service - info pack 1.doc

Step 2

If you decide to seek access to the counselling service then you will first need to complete both Parts 1 and 2 of the referral form. This form can be found below by clicking on the links below. If you prefer to have the forms by post or email contact us at or give us a call. PLEASE NOTE THAT BOTH FORMS MUST BE FULLY COMPLETED.

REFERRAL FORM Part 1 - Counselling 3.doc   

Referral Form part 2 - About You

The information contained in all these forms will be kept confidential.

Step 3

Once you have completed the forms, send them to us via email by sending your forms by email (, post or you can bring it in person to our office. 

Please note that fees are payable for assessments - 5 concessions which do not determine your session contributions and 25 for clients wishing to access the evening and Saturday services. A 10 cancellation fee is applied to missed assessments before it can be re-booked.

Please ensure that you pay the non-refundable one-off assessment fee of 25 (5 concessionary fee if you are unemployed, retired or a student) to book an appointment for an assessment. The easiest way to do this is via Paypal but you can also make a cheque payment via post and/or in person - we can also accept cash or debit card payments in person. 

Where possible, payments for an assessment appointment must be paid in advance.

Late notice cancellations (less than 48 hours) or missed booked assessments carry a 10 cancellation fee before your assessment can be re-booked.

Please choose from the following:

Step 4

Once we have received your form and payment, you will be offered an appointment for an assessment within four to six weeks depending on the waiting list. All clients have to attend an initial assessment where a decision is made on what the most appropriate treatment is for them. You will be given an opportunity to talk about your difficulties and you will also find out more about the service.

Step 5

If you would benefit from counselling, we will arrange for you to see a counsellor on a regular basis. There is normally a waiting list which varies from as little as 1 month to 4 months depending on the number of people currently being seen in the service. The end date of their counselling sessions and the availability of counsellors, particularly where a specific gender of the counsellor is requested as well as your own needs and availability can also impact waiting times.

Step 6

When you first meet with the counsellor you will both agree on a counselling contract. This simply talks about the responsibilities of both you as a client, and those of the counsellor. It also sets in place things like confidentiality, length of sessions, payment expectations and what happens at the end of the agreed period. 

Ending sessions

After your counselling has finished it would be helpful to us to receive your feedback and your counsellor will provide you with a form or alternatively, you can use the form below. If for any reason you decide to end sessions before the scheduled end date, where possible please allow for a final closing session with your counsellor.

Client Evaluation Form

Mind in Haringey is a member of the British Association for Counselling and Psychotherapy and all our counsellors abide by the BACP Ethical Framework

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